17 responses so far ↓

• 1 Gildenhorn

  I could write a whole page about my experience with this computer and HP’s support. It takes 7+ minutes for this computer to boot. IE freezes up all the time and thier technicians don’t know why. Niether does Microsoft. After about 1/2 hour, no matter what is running, the computer locks up. Sometime you can’t even get the task manager to open and your only option is to log off or shut down. This happens time and time again. It was sugested that I reformat the computer. I resisted but eventually did. IT SOLVED NONE OF THE PROBLEMS. Now I’m trying to get HP to refund my purchase or send a replacement. You will find yourself on hold for a long time before you get to a tech in the Phillippines and you will probably know more about computers they the tech. Insist on a call back from a case manager. They are in Canada. They are technically proficient and can order a replacement or refund. But my best advice is
  DON’T BUY ANYTHING FROM HP ESPECIALLY THIS COMPUTER OR ANY COMPUTER RUNNING VISTA. HP’s case managers told me about all the problems they still encounter with Vista.

• 2 Ives

  Hi I had problems with the motherboard within a week of buying this product. Think before you buy this one.

• 3 Adair

  This PC works okay but rather slow. My old HP desk top PC (with AMD dual process) was much quieter than this machine. You can really hear the noise from the power supply’s fan during the night time. I don’t know if HP has switched to use cheaper power supply for this line of the PCs. Does anyone else noticed the noise or it is just this particular machine.

• 4 Enriquez

  The HP Pavillion appears to have all the current bells and whistles that a consumer would be looking for in a fast and long lasting computer. I would give this product 0 stars if it would let me. This product takes longer than my 10 year old computer to turn on. Additionally, every time there is a new tab the computer seems to get lost in an endless loop before it will allow you to enter any data. There aren’t enough words in the Webster dictionary to describe the extent of frustration and the amount of wasted time with this machine. I sent mine back. I purchased a computer from a different companyHP Pavilion A6750F Desktop PC (2.3 GHz AMD Phenom X4 9650 Quad-Core Processor, 8 GB RAM, 750 GB Hard Drive, DVD Drive, Vista Premium).

• 5 Cruz

  Windows Vista is a nightmare. Nothing from my old computer works on it. Would never buy a Vista-equipped product again.

• 6 Tanaka

  I purchased this pc 6 weeks ago and I am completely
  happy with it. It’s small, quick and user-friendly. I use
  it mainly for MS Office, music, e-mail, online shopping
  and browsing. Transferring files from my old XP system was a breeze.
  I especially like the photo-card reader. It took just a few minutes
  to get comfortable with Vista.

  I think it’s an excellent value, and thus far, I’m very pleased
  with its performance. (This is my third HP system and each has
  been problem-free.) And, unlike other reviewers, I don’t mind
  the keyboard at all! You’ll want to find a decent mouse, however.
  I absolutely recommend this system!

• 7 Goble

  HP laptop stop connecting to the internet after 2 month, sound card also burned out, HP not interested in my complaint.
  [...]

• 8 Gaffey

  This computer is better than it looks. Although it is small, it has an amazing data rate. The only drawback is the card and the lack of ethernet. For inexperienced users I will tell you that this computer will run most applications, but it does not have broadband access. There is also a problem with the graphics card being old, causing some slow down in games.

• 9 Vela

  I received the HP Slimline 3750f and tried to start it up. I received a message “Missing Operating System”. I tried to look in the start up F10 (CMOS) and noticed that Hard Drive was 320GB instead of advertised 640GB. Furthermore, it stated that the system had 2GB of RAM instead advertised 4GB of RAM. Not only that, this was a return product from a previous person who purchased and shipped back to Amazon. This computer was actually NEVER checked or opened, the reason I know is because the original packing slip was in it. I am usually happy with Amazon.com, but this is just not right customer service. I would expect them to review previous returns, not send them and state that it is a “new” product when someone else already used it, and of course I would expect for the computer you buy to work. Knowing Amazon I imagine my full shipping costs refund and full refund for this product, I just hope some will actually open up the box and fix this DEFECTIVE HP Slimline 3750f computer.

• 10 Donohoe

  This computer is a real bargain at this price. The shipping was as stated. Overall this was a very good deal.

• 11 Valadez

  I am pleased with this purchase of the HP Pavillion. I purchased it as a replacement for an older, slower computer. It has performed solidly thus far and as I expected. Didn’t need the fastest out there nor did I need all of the latest in accessories and I feel this has met my needs.

• 12 Eng

  I postponed the purchase of a new desktop PC for far too long. I endured the sluggishness of a four year old computer beyond its useful life. My new HP Pavilion Elite runs Photoshop at least five times faster than my earlier PC. Most other applications are considerably faster.

  MS Vista was a cause for some concern. My friends who purchased slower PCs complaied about Vista performance. With a quad processor, a 7200 RPM hard drive and 8 GB RAM, this HP runs plenty fast with Vista. I find some of the changes annoying that Microsoft made with Vista, but my overall experience with Vista has been good.

• 13 Horne

  Purchased at J&R, although I spent much time reading these Amazon reviews first. J&R price and Shipping was great as always. Had concerns because there were many complaining about fan noise of the NVidia GForce 9500GS. Had no such problem, in fact this box is the most quiet I have ever had.

  I have always built my own PC before. After a week at Newegg and Tiger Direct, I found I could not possibly buy the parts separate and build a similar machine without paying over $200.00 more and expending the labor to assemble it.

  This is at the low end of HP’s Media PC’s. HP Media PC’s with AMD CPU’s are of course less expensive than Intel Core2 HP has the largest selection with the most varied prices of Media PC’s by far. With 8 Gig RAM, 64bit Vista OS this box can do all your home office chores as well as serve as an inexpensive Media Center.

  Yeah Vista is slow and a pain. And there are some additional Vista compatibility problems with runing a Vista 64 bit instead of 32 bit.

  However, when you weigh the advanced Vista features (search, Windows Media Center support and a few other Vista OS advances) Vista still comes out better than Windows XP for a new computer with new devices and maximum RAM and 64bit. This is especially true when Windows 7 will be available for free for a year starting May 5 2009. Keep Windows XP on your older backup machine, or dual boot Vista and Windows XP until Windows 7 is released.

  This is not a “gaming machine.” This was the only HP I could find with an old PCI slot to fit my Digital TV/FM Tuner. I just added the tuner, a blu ray player, and this HP works perfectly.

• 14 Reza

  Edit (May 3, 2009): My review is for the HP m9500y, which has the same specs as listed for the m9500f on amazon.com. The same list of reviews is being used for multiple products.

  I’ve owned an HP m9500y for a couple months now. It’s a decent PC and runs all the software I want to run (including software development tools and games, in addition to web & email, etc.); however, this computer has some bad enough quirks to make me not want to buy another one of these.

  I’ll start out with the good things about this computer:
  - It’s fast, and it has tons of RAM and hard drive space. Having a quad-core CPU really helps with multi-tasking and CPU-intensive software that can take advantage of more than 1 core (i.e., making use of multi-threading). Even if AMD may be falling behind Intel these days, I think they still make a very good CPU. Also, 8GB of RAM as standard is fairly rare these days in a desktop PC and is more than enough for what I need. The RAM is decently fast, too (DDR2-6400). The hard drive is also fairly large: 750GB is more than I would expect in a desktop PC at this price.
  - The video card (Nvidia GeForce 9500) is decent for gaming. I’m fairly familiar with gaming video cards, and as far as Nvidia cards go, I’d have preferred a 9600 or 9800, but Nvidia’s 9500 card is still fairly good and runs all the games I enjoy pretty smoothly. It’s nice that it has 512MB of RAM, too. In addition, the video card has an HDMI output, which I think is a nice touch - from what I’ve seen, that is still fairly uncommon for desktop video cards.

  Overall, I think the combination of the video card, quad-core CPU, RAM, and hard drive space is a very good value for the price of this PC.

  Now, onto the bad stuff:
  - The USB interfaces may be somewhat unstable in some circumstances. One time when I plugged my USB printer into one of the rear USB ports, the computer rebooted.
  - The microphone inputs are unacceptable, in my opinion. I like to occasionally voice chat with people over the internet, and the microphone inputs are unsuitable for that. My voice is masked behind a lot of noise using the rear mic input, and if I use the front mic input, my voice isn’t picked up at all. I also like to occasionally record music on my computer, so the audio inputs on this computer are definitely not adequate. For voice chat, I ended up buying an inexpensive USB audio adapter for its microphone input, and it works well (it’s one of these: Syba SD-CM-UAUD USB Stereo Audio Adapter, C-Media Chipset, RoHS).
  - After only 2 months, the video card fan in my PC started to vibrate loudly. This is something I find pretty annoying, and it’s disappointing that it started to happen so soon.
  - The motherboard’s PCI Express is not the newer 2.0 standard. This could be a limiting factor if you ever decide to upgrade the video card. Many new video cards support the newer PCI Express 2.0 standard; they are backwards-compatible with PCI Express 1.0, so they would still work with this motherboard, but they would not be able to take advantage of the PCI Express 2.0 specs.

  Hare are some of my miscellaneous other thoughts:
  - The flash card reader is a nice touch. I have a couple devices (digital camera and a music synthesizer) that use flash media, and it’s nice to be able to plug the media into the reader in this PC to copy the files off. My digital camera uses only USB 1.1, so this PC’s built-in card reader is faster.
  - This PC has bays that support HP’s Pocket Media and Media Drive technology. It looks like these are hot-swappable hard drives designed by HP, but I had never heard of them before I bought this PC. With USB hard drives and flash drives, I’m not likely to use HP’s media/pocket drives, so these are insignificant to me.
  - This PC lacks a reset button. I realize the same effect could probably be done using the power button or unplugging the PC, but it’s nice having a reset button in case the computer ever freezes up and you need to do a hard reset. Besides, a reset button is standard on many PCs, so it just seems odd that HP would not include a reset button.
  - The power supply lacks a hard power switch. Again, this is something that I think is nice to have and is included on many power supplies, so it seems odd not to have one.
  - The DVD burner does not seem to work with TDK double-layer media. I have a spindle of TDK double-layer DVD+R media that I had used with my old PCs; however, the drive in this computer always gives burning errors with these discs. I’ve found that Verbatim double-layer DVDs work fine in it though.

  Personally, I am disappointed in the negatives that I have pointed out. The video card fan vibration is particularly annoying. I give this PC a 3-star rating for its overall value (CPU, RAM, hard drive space, and choice of video card), but I can’t give it more than that due to the negatives.

  Normally I like to build my own PC, but I was in a bit of a financial bind, which is why I bought one of these. If you’re in the market for a PC, I’d recommend you look elsewhere or build your own PC if you are savvy enough. Unfortunately, I think the reason many of these name-brand PCs have become as cheap as they are is that some of the components they use are cheap and are lacking in quality.

  Edit (May 3, 2009): I contacted HP customer support about the video card fan noise and asked if they would send me a new video card. They agreed and shipped me a new video card at no cost to me via FedEx, complete with a pre-paid shipping label that I could use to ship my old card back to them. I received and installed the new video card on April 28, 2009. So far, the loud vibrating noise has not returned, and my computer is actually quieter than it was before. The new video card still says on it that it’s revision 1.0, but it has a blue fan shield rather than a black shield, which suggests that they may have updated the cooler/fan design on the card.

• 15 Gonzales

  I bought the HP M9520F to serve as a networked media center for my HDTV. Right out of the box it worked perfectly. Upon downloading and installing CyberLink’s PowerDVD 9 to handle my NetFlix Blu-Ray rentals and transferring games, music and other desired software to it, we were all set. I’ve had it up and running for over a month now and have not one glitch to report.

  I would recommend the 9520F to anyone wishing to use a fairly priced PC for their media center machine.

• 16 Kaufman

  This computer is better than it looks. Although it is small, it has an amazing data rate. The only drawback is the card and the lack of ethernet. For inexperienced users I will tell you that this computer will run most applications, but it does not have broadband access. There is also a problem with the graphics card being old, causing some slow down in games.

• 17 Hartigan

  I received the HP Slimline 3750f and tried to start it up. I received a message “Missing Operating System”. I tried to look in the start up F10 (CMOS) and noticed that Hard Drive was 320GB instead of advertised 640GB. Furthermore, it stated that the system had 2GB of RAM instead advertised 4GB of RAM. Not only that, this was a return product from a previous person who purchased and shipped back to Amazon. This computer was actually NEVER checked or opened, the reason I know is because the original packing slip was in it. I am usually happy with Amazon.com, but this is just not right customer service. I would expect them to review previous returns, not send them and state that it is a “new” product when someone else already used it, and of course I would expect for the computer you buy to work. Knowing Amazon I imagine my full shipping costs refund and full refund for this product, I just hope some will actually open up the box and fix this DEFECTIVE HP Slimline 3750f computer.

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